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Refund Policy

1. Introduction
At Dented Code, we strive to provide high-quality services and products. However, we understand that there may be situations where a refund is necessary. This Refund Policy outlines our procedures regarding refunds for courses and services offered on our website.

2. Eligibility for Refunds
Refunds may be requested under the following circumstances:

  • Course Cancellation: If a course is canceled by Dented Code before it begins, you are entitled to a full refund.
  • Course Access Issues: If you experience technical difficulties that prevent you from accessing the course and the issue cannot be resolved within a reasonable timeframe, you may be eligible for a refund.
  • Quality Issues: If you find that the course content does not match the description provided at the time of purchase, you may request a refund.

3. How to Request a Refund
To request a refund, please contact us at dentedcode.nepal@gmail.com within 15 days of the purchase date. Include the following information in your request:

  • Your name
  • Email address used for the purchase
  • Course title
  • Reason for the refund request

4. Refund Process
Once we receive your refund request, we will review it and notify you of the status within [Insert number of days, e.g., 5-7 business days]. If approved, the refund will be processed back to your original payment method within  7-14 business days.

5. Non-Refundable Items
Please note that the following items are non-refundable:

  • Fees for any digital products or downloadable materials that have been accessed or downloaded.
  • Any courses or services that have already commenced, unless there are extenuating circumstances as outlined in this policy.

6. Changes to This Refund Policy
We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Refund Policy periodically for any updates.

7. Contact Us
If you have any questions or concerns regarding this Refund Policy, please contact us at: Dented Code
Email: dentedcode.nepal@gmail.com